5.0 on Tripadvisor Licensed by the Ministry of Tourism and AntiquitiesMinistry licensed guides On the river since 2011 Luxor and Aswan, every week
This policy explains what personal information we collect when you contact us or book a cruise, what we do with it, who else sees it, and what you can ask us to do about it. It covers this website and the bookings we arrange.
In this policy “we” and “us” mean Nile Cruising. “You” means anyone who contacts us or travels on a booking made with us.
Nile Cruising is a tour operator based in Luxor, Egypt, arranging Nile cruises and Egypt tour packages. We decide how the information described here is used, which makes us the data controller for it.
Hilton Street, El Karnak, PO Box 13, New Karnak, Luxor 85954, Egypt. Email info@nile-cruising.com, phone and WhatsApp +20 100 771 6527.
| What we collect | Why | Legal basis | How long we keep it |
|---|---|---|---|
| Your name, email address and phone number | To answer your enquiry and send you a quotation | Steps taken at your request before a contract | Until the enquiry is closed, or with the booking record if you travel |
| Trip details: dates, number of adults and children with their ages, nights on the river, the vessel you are interested in, and anything you write in the message box | To work out what to offer you and what it costs | Steps taken at your request before a contract | As above |
| Traveller names, nationality, date of birth and passport details | To confirm cabins with the vessel and to meet Egyptian requirements for passenger lists | Performance of our contract with you, and a legal obligation in Egypt | For as long as Egyptian business and tax law requires the booking record to be kept |
| Payment records: the amount, the date and the method | To confirm your deposit and balance and to keep our accounts | Legal obligation | As required by Egyptian tax law |
| Technical data: IP address, browser, device and the pages you view | To keep the site working and to see which pages people find useful | Our legitimate interest in running the website | Held by our host and by Google Analytics under their own retention settings |
We do not take card payments on this website. We never see or store your card details.
The enquiry form on the Contact page asks for your name, email address, phone number, the number of adults and children travelling with the children’s ages, your arrival date, how many nights you want on the river, the vessel or route that interests you, and your message. The shorter form on each cruise page asks for your name, email address and your enquiry.
What you send goes straight to our email inbox. It is not stored in the website database, and the site does not ask you to create an account or a password.
Most people reach us on WhatsApp, and we answer there. Those conversations sit in the WhatsApp account on our phone, and WhatsApp, which is part of Meta, carries the messages under its own privacy policy. If you would rather not use it, email works just as well.
This is the most sensitive information we handle, so it is worth being plain about it.
Once you confirm a booking, the owner of the vessel needs each traveller’s full name, nationality, date of birth and passport number in order to hold the cabin and to put you on the passenger list. Egyptian rules require that list to be available to the authorities, and we have no way to arrange a cruise without providing it.
We ask for those details only when a booking is being confirmed, we pass them only to the vessel and to the authorities that require them, and we do not use them for anything else.
We do not sell your personal information, and there is no advertising network running on this site. Your information reaches these people and companies, and no one else:
We are in Egypt, and that is where your enquiry and your booking are handled. Egypt is outside the European Economic Area and is not covered by an EU adequacy decision, so the legal protection around your data here is not identical to the protection you have at home. There is no way around this: the trip is arranged in Egypt. If you are not comfortable with that, please do not send us personal details.
This site uses Google Analytics, through the Google Site Kit plugin, to count visits and see which pages are read. It sets cookies in your browser when you arrive. There are no advertising cookies and no tracking pixels from social networks.
You can block or delete cookies in your browser settings, and Google publishes a browser add-on that turns Analytics off for every site you visit. The site itself works normally with cookies blocked.
We do not run a mailing list and we do not send marketing emails. If you enquire and we do not hear back, we may follow up once about that same enquiry. Tell us to stop and we will.
The site runs over an encrypted connection, and access to its admin area is limited to us. No system is completely secure, so please do not send passport scans or payment details until we ask for them and tell you where to send them.
If you are in the European Economic Area or the United Kingdom, you can ask us to give you a copy of the personal data we hold about you, correct anything that is wrong, delete it, restrict what we do with it, object to our using it, or send it to you in a portable form. These rights are not absolute: where the law requires us to keep a booking or an accounting record, we have to keep it.
Email info@nile-cruising.com and we will answer within one month. There is no charge.
If you think we have handled your information badly, tell us first and we will try to put it right. You also have the right to complain to the data protection authority in your own country.
Children travel on a parent’s or guardian’s booking, and we collect their names and ages from the adult making that booking. We do not knowingly collect personal information directly from anyone under 18.
If we change how we handle your information, we will update this page and the date at the bottom of it. If the change is significant and you have a booking with us, we will tell you.
Nile Cruising
Hilton Street, El Karnak
PO Box 13, New Karnak
Luxor 85954, Egypt
Phone and WhatsApp: +20 100 771 6527
Email: info@nile-cruising.com
Last updated: September 2026
